24/7/365 IT Helpdesk Support

We offer 24/7/365 Outsourced IT Helpdesk Support for businesses struggling with constant network and computer issues

When you’re a small company, affording everything that keeps your business growth at optimum levels can be quite a challenge. From wages to services to just keeping the lights on, running a small business takes a daily effort.

Our help desk services provide professional and affordable assistance for any of your computer needs. We understand the challenges you face and strive to provide the best solutions at the best possible prices.

We create customizable business helpdesk service plans based on your needs, including fully outsourced IT support and co-managed IT support. We do not just sell you a “one-plan-fits-all” option because no two businesses are exactly the same, so why buy bulk services that you do not actually need?

So, what happens when your company needs an affordable and reliable computer support service? Turn Key Solutions’ help desk services can help with just that, and our services are not only innovative but affordable too.

Resolution time

How Fast Can We Help You?

By the numbers, on average, we complete non-emergency service requests in 4 hours and emergencies are completely resolved in 38 minutes!

All while getting 5-star reviews!

Would your team benefit from this kind of service?

Get all the helpdesk support that you need with one call!

Efficiently Resolve IT Issues With One Call To Turn Key Solutions

When it comes to technology, it’s no secret that things don’t always go as planned. That’s where a reliable and reputable IT Help Desk support provider comes in, providing invaluable support and services.

At Turn Key Solutions, we understand the frustrations and challenges that can arise from malfunctioning devices or IT issues, and our team of experts is here to assist you.

Our dedicated professionals are extensively trained to address any questions or concerns you may have about your IT systems. Whether you’re experiencing hardware or software problems, network connectivity issues, or simply need troubleshooting guidance, our knowledgeable staff is ready to provide prompt and efficient solutions.

In today’s fast-paced business environment, it is crucial to have a professional IT helpdesk service available round the clock. By choosing Turn Key Solutions for your IT help desk needs, you gain access to our reliable and timely service whenever you require assistance.

We recognize the importance of minimizing downtime and maximizing productivity, which is why our service desk experts are readily available to both you and your employees. No more wasting precious time grappling with the tedious aspects of IT – let us handle it while you focus on running your business.

Our business helpdesk support and services ensure that you receive the necessary expertise and guidance to overcome any IT-related challenges. When you need assistance with network and PC issues, software support, or virus removal, Turn Key Solutions is here to help you.

Turn Key Solutions’ tech support doesn’t end there. Here are a few more excellent benefits:

  • An incredible knowledge base – Our team of expert technicians possesses vast knowledge and expertise across a wide range of computer-related specialties. Whether you need assistance with hardware, software, networking, or security, we have the skills and certifications to help you tackle any IT challenge. With our deep knowledge base, you can rely on us as a comprehensive resource for all your technological needs.
  • More available capital – Because you’re not paying us to be there full-time, we will reduce your IT costs significantly. Unlike hiring an in-house IT team or relying on full-time support, our services are tailored to your specific needs. This means you only pay for the support you require, reducing your overall IT costs. The capital you save can be allocated to other crucial projects and investments, helping you achieve your business objectives more efficiently.
  • Increased productivity – With our reliable and prompt tech support, you can expect a substantial increase in productivity. Downtime due to IT issues can be frustrating and costly for businesses. However, with Turn Key Solutions by your side, you’ll experience significantly reduced downtime. Our responsive support ensures that any technical problems are addressed swiftly and efficiently, minimizing disruptions to your workflow. As a result, your employees can focus on their tasks and accomplish more in less time.
  • Expert Strategic IT Planning – We don’t just provide reactive support; we also offer proactive IT planning services. Our experts work closely with you to understand your business objectives and align your IT infrastructure accordingly. We can help you develop a comprehensive IT strategy that supports your long-term goals, scalability, and security requirements. With strategic planning, you can optimize your IT investments and ensure that technology is an enabler for your business growth.
  • Get Peace of Mind – Partnering with Turn Key Solutions gives you peace of mind, knowing that your IT needs are in capable hands. Our team is dedicated to providing reliable and efficient support, backed by industry-leading practices and standards. We take a proactive approach to identify and address potential issues before they become major problems. With us as your tech support partner, you can focus on your core business objectives, knowing that your IT infrastructure is being managed and optimized effectively.

With Turn Key Solutions as your trusted tech support partner, you can leverage our expertise, save costs, boost productivity, and strategically plan your IT infrastructure. We understand the critical role that technology plays in your organization, and we are committed to ensuring its smooth operation.

We are dedicated to providing top-notch support that empowers your business to thrive in the ever-evolving technological landscape. After partnering with Turn Key Solutions, you can rest assured that your IT needs are in capable hands, allowing you to concentrate on your core business objectives and drive growth.

So if you need quality help desk services, contact Turn Key Solutions today to find out more.

need IT help?

Our Helpdesk Solutions are designed with growing businesses in mind. Our expert knowledge does not stop there.

Learn more about our Server Support Services

And read up on our Desktop Support Services

Turn Key Solutions’ IT Helpdesk Can Address Various Technology Problems, Including:

  • Providing Technical Assistance and Support to End-Users.
  • Software and Hardware Failures 
  • Network Connectivity Troubleshooting & Configuration
  • Email Configuration
  • Password Resets & Managing of User Accounts
  • And Much More

When you need assistance with network and PC issues, software support, or virus removal, Turn Key Solutions is here to help you.

Turn Key Solutions gives me Peace of Mind!

I did not realize what we were lacking with our IT support until we hired Turn Key Solutions. Our business was growing fast. My main concern was knowing that our clients’ PHI and other sensitive information would be heavily protected. I now have peace of mind since bringing Turn Key Solutions on board. The entire team is very knowledgeable but also patient with me and take the time to explain things in a very calm manner that I can easily understand. I’m very impressed with the response time and the friendliness of the team.

Lisa R. Owner/CEO
Medical Services Company

Our Services

We know every company is different, so our consultants work to find the best solutions for your specific needs. Check out our list of services below to learn more about how we can turn your problems into solutions.

Managed and Co-Managed Services

We provide 24/7 monitoring, security, and support services for companies of every size. We assist IT Directors in companies to excel and stand out!

Cyber Security Services

Our Security Operations team can help you create a plan and provide resources for high-quality security measures.

Compliance & Governance Services

Is complying with GDPR, HIPAA, CMMC, or other standards critical to your business?   Our unique process & solutions make compliance progress easy.

Smart Cloud
Services

There are hundreds of variations to “the cloud.”   We help our clients select and use the best options to their fullest potential.

VoIP Phone
Services

Quality phones are critical for business. Our phone systems provide incredible cost-effectiveness while maintaining ease of use and come with our 99.99% minimum uptime guarantee.

Network &
Datacenter

We can make your network scalable and reliable - without breaking the bank. Ready for a private or communal data center?  We can help you grow effectively.

Backup &
Disaster Recovery

Be ready for malware, hurricanes, fires, floods, and accidents with our proven Business Continuity solutions.

24/7/365 Helpdesk Support

World-class technical support and helpdesk services are within your reach with our 5-star rated professional support team.

Get The Peace Of Mind You Deserve!

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