Efficient on-site IT support that keeps your business running smoothly, delivered by experts who understand your unique needs.
Eliminate downtime with fast on-site response and proactive support, backed by high client satisfaction and tailored solutions.
Stay protected with 24x7x365 monitoring and custom alerting for immediate issue resolution and system health.
Reduce IT headaches through ongoing asset management, documentation, and executive-level strategy guidance.
Enjoy seamless support for enterprise applications and secure access to all industry-leading security tools.
Benefit from flexible support options, including block hours, hourly, and a-la-carte services, to fit your business model.
Discover how expert on-site IT support delivers peace of mind and measurable results.
“As a long-term client of Turn Key Solutions we have always been impressed at the high levels of service provided by their team. We appreciate that we are able to work with the same professional employees who know us and our systems personally. Day or night, they have us covered!! Thanks Turn Key Team”
“The whole outsourcing of IT was new for us when we hired TurnKey Solutions. We’ve only been a TurnKey customer for less than a year, but they treat us like we’ve been working together forever. The team does a phenomenal job, they are very knowledgeable. We have established a great relationship with TurnKey and it is a pleasure to work with their team.”
“The Louisiana Federation of Teachers & School Employees began working with Turn Key Solutions about 17-18 years ago. The staff and I have grown comfortable with the level of service Turn Key provides. Their level of professionalism and attentiveness to our concerns was the primary reason we chose them. Whether it’s IT issues or simple questions about additional products & services, our organization is happy Turn Key Solutions works with us and for us.”
“Five-star performance and customer service! The help desk manager is definitely an asset to this company. The Turn Key team is always happy and pleased to help when it comes to problems ranging from minor issues to major/ more complex issues! And to be 100% honest, I’m usually highly stressed and agitated when placing the call to Turn Key Solutions for help because let’s face it technical issues are stressful to deal with!!!- but they never fail to get the job done quickly/ efficiently instantly relieving any stress!”
“TurnKey Solutions stays on top of our needs, offering advice and suggestions for improvement. They take into consideration the type of business that we run, making upgrades & reboots at the best time for us, which makes everything run smoothly. TurnKey always responds to our request in a timely manner, making my life easier.”
“I have been working with turnkey for about 3 or 4 years now. I have had an encounter with everyone on the support staff and let me say each person is as nice and professional as the previous. My server went down one afternoon and the staff stayed on the line with me for about 5 hours to help me get them up and running. Anytime there is an issue the team offers their best support in a timely manner. The entire staff shows professionalism, patience, and knowledge in every and all aspects. I am happy to be a client of theirs.”
Receive rapid, expert on-site troubleshooting and resolution for a range of IT issues, from hardware failures to network disruptions. Skilled technicians address problems in real time, minimizing downtime and restoring critical business functions. The service includes diagnostics, repairs, and hands-on guidance, all delivered with a focus on operational continuity and client satisfaction. This ensures your team stays productive and technology investments are protected.
Benefit from comprehensive IT asset management, including inventory tracking, lifecycle planning, and secure disposal. On-site support ensures all devices are up-to-date, compliant, and performing optimally. Detailed documentation is maintained in a secure portal, giving you transparency and control over your technology environment. This proactive management reduces unexpected expenses and maximizes the value of your IT investments.
Engage in regular technical account manager meetings and annual C-level executive strategy sessions, all delivered on-site for maximum impact. These sessions provide tailored IT roadmaps, business alignment, and proactive planning. The result is an IT strategy that evolves with your business, reduces risk, and drives measurable outcomes, supported by data-driven insights and industry best practices.
Access 24x7x365 monitoring and custom alerting for all critical systems, with on-site response when issues arise. Proactive detection and immediate escalation help prevent small problems from becoming costly disruptions. This level of vigilance supports compliance, security, and operational uptime, providing peace of mind that your technology is always under watchful care.
Leverage support for enterprise applications and secure access to the latest security tools and services. On-site experts ensure software is properly configured, patched, and integrated with your workflows. Training and troubleshooting are provided in person, maximizing user adoption and minimizing business risk. Your business benefits from robust, scalable tools that support growth and compliance.
Utilize a secure online portal for documentation, incident tracking, and invoice management, combined with flexible support models. Choose from hourly, block hours, or a-la-carte services to match your operational and budget requirements. This approach gives you transparency, control, and the ability to scale support as your business evolves, all while maintaining a high standard of service.
On-site IT support services provide immediate, expert help right where you need it most, at your place of business. Experienced technicians rapidly resolve issues, optimize systems, and keep your operations moving. With a proven track record of responsive, knowledgeable support, you gain a technology partner invested in your long-term success. Services are tailored to your unique environment, ensuring measurable uptime and productivity improvements.
Rest easy knowing your business is supported by a team that understands industry best practices and compliance requirements. With guidance rooted in frameworks like NIST and SANS, and a dedication to policy-driven IT, you receive strategic value beyond technical fixes. Clients consistently praise the tailored solutions, ease of transition, and proactive advice that help grow and safeguard their operations.
Gain peace of mind with reliable, responsive on-site IT expertise tailored to your business needs.
On-Site IT Support Services provide hands-on assistance with technical issues, equipment setup, and troubleshooting right at your location. You get support for enterprise applications, IT asset management, and access to security tools and monitoring. Services can be tailored a-la-carte to your needs, so you only pay for what fits your business best.
You gain peace of mind knowing technical issues are resolved quickly and efficiently, minimizing downtime. Proactive monitoring helps prevent problems before they impact your operations. Regular technical account manager meetings and yearly strategy sessions keep your IT aligned with business goals. Your team stays focused on work, not IT headaches.
Getting on-site support is simple. You can request help by emailing ask@tks.la or support@tks.la, calling 225-751-4444, or submitting a request through the secure portal. Support is available via block hours, hourly, or as part of a co-managed plan, so you choose the approach that works best for your organization.
Services are available as block hours, hourly, or integrated into a co-managed IT plan. You only pay for the support you need, and many services are a-la-carte. Response is prompt, with high client satisfaction reported for timely on-site assistance. Secure payment and documentation are handled through a dedicated portal for added convenience.
You benefit from a team known for responsiveness, knowledgeable staff, and tailored solutions that adapt to your business. Clients highlight the ease of transitioning IT services and proactive advice that keeps technology aligned with business goals. Access to policy resources and custom monitoring adds extra value you will not find everywhere.
