IT Services & Support – New Orleans

Turn Key Solutions Delivers A Five-Star Performance and A+ Customer Service!

Five-star performance and customer service! The help desk manager is definitely an asset to this company. The Turn Key team is always happy and pleased to help when it comes to problems ranging from minor issues to major/ more complex issues! And to be 100% honest, I’m usually highly stressed and agitated when placing the call to Turn Key Solutions for help because let’s face it technical issues are stressful to deal with!!!- but they never fail to get the job done quickly/ efficiently instantly relieving any stress!

Turn Key Solutions is THE BEST… A Godsend, no questions asked!

I have been working with turnkey for about 3 or 4 years now. I have had an encounter with everyone on the support staff and let me say each person is as nice and professional as the previous. My server went down one afternoon and the staff stayed on the line with me for about 5 hours to help me get them up and running.  Anytime there is an issue the team offers their best support in a timely manner. The entire staff shows professionalism, patience, and knowledge in every and all aspects.  I am happy to be a client of theirs.

Turn Key Solutions is second to none in the IT world as far as support and professionalism are concerned!

Turn Key Solutions is second to none in the IT world as far as support and professionalism is concerned. The staff is very knowledgeable and abreast with changing technology. We have worked with them for over a decade and have always been very satisfied with their services.

They respond to emergencies with ease, act quickly and keep us updated when working on an issue until a resolution is reached. I highly recommend them to anyone looking for a professional IT partner / consultant!

Turn Key delivers exceptional service every time!

The Louisiana Federation of Teachers & School Employees began working with Turn Key Solutions about 17-18 years ago. The staff and I have grown comfortable with the level of service Turn Key provides.  Their level of professionalism and attentiveness to our concerns was the primary reason we chose them.  Whether it’s IT issues or simple questions about additional products & services, our organization is happy Turn Key Solutions works with us and for us.

The TurnKey team does a phenomenal job every time

The whole outsourcing of IT was new for us when we hired TurnKey Solutions. We’ve only been a TurnKey customer for less than a year, but they treat us like we’ve been working together forever. The team does a phenomenal job, they are very knowledgeable. We have established a great relationship with TurnKey and it is a pleasure to work with their team.

TurnKey Solutions makes our needs their top priority

TurnKey Solutions stays on top of our needs, offering advice and suggestions for improvement. They take into consideration the type of business that we run, making upgrades & reboots at the best time for us, which makes everything run smoothly. TurnKey always responds to our request in a timely manner, making my life easier. –

You, Guys, are awesome! Despite working with Turn Key Solutions for a very short time, you had already managed to resolve several issues for our office staff.  This really helps in maintaining workflow around the office.  Thank you!

Turn Key Solutions gives me Peace of Mind!

I did not realize what we were lacking with our IT support until we hired Turn Key Solutions. Our business was growing fast. My main concern was knowing that our clients’ PHI and other sensitive information would be heavily protected. I now have peace of mind since bringing Turn Key Solutions on board. The entire team is very knowledgeable but also patient with me and take the time to explain things in a very calm manner that I can easily understand. I’m very impressed with the response time and the friendliness of the team.

I love the comfort and assurance that we are now on the right path to compliance.

In addition to building our network and supporting our staff around the clock, Turn Key Solutions provides us with extensive security and HIPAA compliance consulting services. Their knowledge and experience with HIPAA compliance is exceptional.

Now that we use Turn Key Solutions’ HIPAA Compliance program, I love having the comfort and assurance that we are now on the right path to compliance. Turn Key Solutions provides us with more personalized support, friendlier staff, and more experienced techs than anyone I’ve worked with in the past.

I thought that when we chose to change our IT service provider that it would be a major headache for us but when we found Turn Key Solutions it became an easy decision. From our very first meeting, the whole team at Turn Key impressed us. The staff has continually gone above and beyond for us, making my life easier in all aspects of IT support. They are on top of any issue within minutes to assure that nothing falls through the cracks. There have been a million things that Turn Key Solutions has done for us that has really made an impact on our daily work flow. I would recommend Turn Key to anyone that will listen.

Turn Key has continually gone above and beyond for us, making our lives easier

I thought that when we chose to change our IT service provider that it would be a major headache for us but when we found Turn Key Solutions it became an easy decision. From our very first meeting, the whole team at Turn Key impressed us. The staff has continually gone above and beyond for us, making my life easier in all aspects of IT support. They are on top of any issue within minutes to assure that nothing falls through the cracks. There have been a million things that Turn Key Solutions has done for us that has really made an impact on our daily work flow. I would recommend Turn Key to anyone that will listen.

Turnkey has the bench to handle our day-to-day support needs in a timely way but also to delve into layered tickets where there are cross issues with our VOIP system and the network. In emergencies, there on site dispatch time is very small. We have a medical clinic with ten providers, four locations and over 70 employees. I couldn’t operate without them.