Baton Rouge business IT support and services provider

IT Support for Baton Rouge Businesses

Technology Solutions & Services For Wherever Your Company Is Today, Built For Where You’re Going.

Are You Looking for IT Support for Your Baton Rouge Business?

Today every business needs the fastest possible technology support, with the best strategy for successfully implementing.

Turn Key Solutions is the top-managed IT Support and Cybersecurity provider for businesses in the Greater Baton Rouge, Louisiana area. We provide the capacity, skills, and knowledge of a complete IT staff for less than the cost of employing just one, Level 1 technician.

Get The Guidance That You Need Today!

Turn Key Solutions’s Business Desktop Support Team Can Assist You With:

  • Installing, configuring and maintaining desktop hardware, peripherals and software.
  • Troubleshooting and resolving desktop operating system issues.
  • Providing support for productivity software applications. 
  • Setting up and maintaining user accounts and access rights.
  • Conducting hardware repairs or coordinating specialized vendors for repairs. 
  • Assisting with desktop upgrades and migrations.
  • Training end-users on basic IT tasks and best practices, including cyber security training.
  • Offering face-to-face interactive troubleshooting and support when necessary.
  • Providing different levels of support so that you never pay for Level 3 support, when your issue could have been solved at a Level 1 cost.

Opt for Turn Key Solutions’s Desktop Support and Receive:

  • Reduced downtime thanks to proactive measures – Our proactive approach to Desktop Support ensures that our team of skilled technicians actively monitors your systems, to identify and address potential issues before they become major problems. By regularly monitoring your desktop systems and maintaining them, we can prevent problems from occurring or address them promptly. This will ensure that your daily work remains uninterrupted. This translates into increased system uptime, improved productivity, and a smoother workflow for your employees.
  • Enhanced efficiency of your system operations – Our experienced technicians optimize desktop configurations, streamline processes, and implement best practices to ensure that your systems run smoothly and efficiently. We collaborate with your IT team to understand your needs. We customize our support to maximize the performance of your desktop infrastructure.
  • Inclusive monthly plans to help you predict your expenditure – Our monthly plans make it easy to understand your desktop support costs, helping you budget for IT more effectively. You won’t have to worry about unexpected expenses or fluctuating support costs. Our clear pricing helps you get full support without unexpected costs. This lets you use your resources better and make smart choices about your IT spending.
  • IT that you can rely on for security, reliability, and availability – Our Desktop Support services are designed to provide you with IT solutions you can count on. We prioritize the security of your systems and data by implementing strong security measures. We also regularly update your software to protect against new threats. Our dependable help makes sure your computers work when you need them, reducing any possible delays or interruptions.
  • Simplified processes for end users – We know that not everyone in your organization is good with technology. Technology should be easy to use and help employees work better. Our team helps users with their computer systems. We offer assistance, fix problems, and provide teaching. Our goal is to ensure that employees can use the systems effectively. We strive to make technology accessible and easy to use, empowering your workforce to be productive and efficient.

Get The Expert Help That You Need Deserve Today!

We offer Managed Services & IT Security Plans Built Exactly The Way You Need Them. Here are a few of our service plan offerings:

  • 24/7/365 Support – On-site, Remote, After Hours, Holiday & Emergency Response
  • Training & Support – Cyber Security Awareness Training, Tech Tip Resources, Monthly Newsletter & Video Shorts
  • Customer Care Portal – Customized Customer Web Portal, Secure Payment & Invoice Portal, Computer Inventory, Secure Document Access & Quarterly Business Strategy Meetings
  • Specialized Security Service – We Support Businesses Across Louisiana With The Right Solutions Such As Endpoint Threat Protection, Network Security Planning, Dark Web Monitoring, 2FA/MFA, Zero Trust Application Control, Secure Remote Access, Incident Response Support, & Much More
  • Monitoring & Management of Backups – Cloud storage off-site, backup on-site, alerts for clients, reports on backups, disaster planning, and additional services available.
  • Hardware Replacement – Support Services for Computing Systems, Help Determine the Best Option for New Hardware and Software for Your Small Business

Benefits of Managed IT Services and Support for Business:

  • Cost Savings – By hiring a Managed IT Service provider for your business, you get an entire team of IT experts under one roof with just one phone call without hiring, training, and managing an eternal IT person or team.
  • Expert Help –  Properly trained managed IT professionals can fill in the gaps that your in-house staff can’t. With an entire team of IT professionals backing you, you will always have an expert with the required specialized skills for each unique job at your fingertips.
  • Better Efficiency – Outsourced IT Support improves efficiency by allowing you to focus on important tasks while ensuring your business runs smoothly.
  • Streamlined Operations – When all your IT services are in one place, you’ll have a team that knows your business well. This team will have a deep understanding of your business. Having all your IT services in one place can lead to more efficient operations.
  • Flexibility and Scalability – Outsourcing your IT needs helps you adjust your operations easily. This makes it simpler to adapt to changes and seize new opportunities. It makes remote work easier by providing equal technology, speed, and security for all employees, no matter their location.
  • Cutting-Edge Technology – Stay current with the latest technology by teaming up with an IT service provider. The provider is constantly learning, training, and updating systems. This will ensure that your technology is always up to date. You gain the benefit of their knowledge without having to pay for expensive employee training and certifications.
  • Advanced Cyber Security – Cyber Security is a specific skill that needs special training to protect against cyber criminals. It involves keeping systems updated, patching software, and regularly checking for network vulnerabilities with proactive monitoring.
  • Compliance – Our trained experts will make sure you follow all regulations to avoid fines for not complying. They can explain how these laws work in real life. They can also advise you on what actions to take as a business owner.

Entrust Your Business Technology To Our Experts!

Efficiently Resolve IT Issues With One Call To Turn Key Solutions

When it comes to technology, it’s no secret that things don’t always go as planned. That’s where a reliable and reputable IT Help Desk support provider comes in, providing invaluable support and services.

At Turn Key Solutions, we know how frustrating it can be when your devices don’t work properly. Our team of experts is ready to help you with any IT problems you may have.

Our dedicated professionals undergo extensive training to address any questions or concerns you may have about your IT systems. If you have any problems with your hardware, software, or network, our staff is here to help you quickly and effectively.

In today’s fast business world, it’s important to have a professional IT helpdesk service available 24/7. Choose Turn Key Solutions for your IT help desk needs and get reliable and timely service whenever you need assistance.

We understand how important it is to reduce downtime and increase productivity. Our service desk experts are always available to help you and your employees. No more wasting precious time grappling with the tedious aspects of IT – let us handle it while you focus on running your business.

Our business helpdesk provides support and services to help you overcome any IT challenges with expert guidance. When you need assistance with network and PC issues, software support, or virus removal, Turn Key Solutions is here to help you.

Turn Key Solutions’ tech support doesn’t end there. Here are a few more excellent benefits:

  • An incredible knowledge base – Our team of expert technicians has a vast knowledge base in various computer-related specialties. We can help with hardware, software, networking, and security. Our skills and certifications can tackle any IT challenge you have. With our deep knowledge base, you can rely on us as a comprehensive resource for all your technological needs.
  • More available capital – Save money on IT costs with us because we don’t work full-time, giving you more capital to use elsewhere. We tailor our services to your specific needs, unlike hiring an in-house IT team or relying on full-time support. This means you only pay for the support you require, reducing your overall IT costs. You can use the money you save for other important projects and investments, which will help you reach your business goals faster.
  • Increased productivity – With our reliable and prompt tech support, you can expect a substantial increase in productivity. Downtime due to IT issues can be frustrating and costly for businesses. However, with Turn Key Solutions by your side, you’ll experience significantly reduced downtime. Our responsive support team swiftly and efficiently addresses any technical problems, minimizing disruptions to your workflow. As a result, your employees can focus on their tasks and accomplish more in less time.
  • Expert Strategic IT Planning – We don’t just provide reactive support; we also offer proactive IT planning services. Our experts work closely with you to understand your business objectives and align your IT infrastructure accordingly. We can help you develop a comprehensive IT strategy that supports your long-term goals, scalability, and security requirements. Plan strategically to make the most of your IT investments and use technology to help your business grow.
  • Get Peace of Mind – Partnering with Turn Key Solutions gives you peace of mind, knowing that your IT needs are in capable hands. Our team dedicates itself to providing reliable and efficient support, supported by industry-leading practices and standards. We take a proactive approach to identify and address potential issues before they become major problems. We will take care of your tech support. This way, you can concentrate on your main business goals. We will also manage and optimize your IT infrastructure.

Resolution time

How Fast Can We Help You?

On average, we complete non-emergency service requests in 4 hours and we resolve emergencies in just 38 minutes!

All while getting 5-star reviews!

Would your team benefit from this kind of service?

Turn Key Solutions takes pride in being much more than a Managed IT Support service provider. We do everything in our power to make sure that your company is as successful as possible by providing incredibly fast and effective support, regular proactive consulting, and the best security and protections available.

At Turn Key Solutions, we provide a wide array of services at a level of excellence that you simply cannot receive anywhere else. Our expertise and services include:

Managed IT Services

Cyber Security

Cloud Services

Work From Home Solutions

Remote IT Services

Compliance Services

Penetration & Vulnerability Testing 

Disaster Preparedness & Recovery

VoIP Phone Services

Security Camera / CCTV Systems

Phone, Social Media

 

Baton Rouge IT Support Phone: (225)224-6595

New Orleans IT Support Phone: (504)273-0927

Email: ask@turnkeysol.com

Baton Rouge, LA Office

New Orleans Office

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