Rapid Response: Resolve IT issues fast with our rapid response time, minimizing downtime and keeping your business running smoothly.
1500 Endpoints Managed: Our helpdesk supports a vast network of devices, offering expert management for complex multi-device environments.
40.2-Minute Resolution: Emergency issues are resolved swiftly, ensuring minimal disruptions to your operations and fast recovery.
25+ Years of Expertise: Benefit from decades of IT experience, providing reliable and efficient support for your business’s tech needs.
150 Clients Served: Join businesses across North America that trust our on-demand IT helpdesk for proactive, responsive support.
Trust our certified team that boasts a 98.52% client satisfaction rating and rapid issue resolution.
Day or Night, Turn Key Solutions has us covered!
“As a long-term client of Turn Key Solutions we have always been impressed at the high levels of service provided by their team. We appreciate that we are able to work with the same professional employees who know us and our systems personally. Day or night, they have us covered!! Thanks Turn Key Team”
Turn Key Solutions Delivers A Five-Star Performance and A+ Customer Service!
“Five-star performance and customer service! The help desk manager is definitely an asset to this company. The Turn Key team is always happy and pleased to help when it comes to problems ranging from minor issues to major/ more complex issues! And to be 100% honest, I’m usually highly stressed and agitated when placing the call to Turn Key Solutions for help because let’s face it technical issues are stressful to deal with!!!- but they never fail to get the job done quickly/ efficiently instantly relieving any stress!”
Turn Key Solutions is THE BEST… A Godsend, no questions asked!
“I have been working with turnkey for about 3 or 4 years now. I have had an encounter with everyone on the support staff and let me say each person is as nice and professional as the previous. My server went down one afternoon and the staff stayed on the line with me for about 5 hours to help me get them up and running. Anytime there is an issue the team offers their best support in a timely manner. The entire staff shows professionalism, patience, and knowledge in every and all aspects. I am happy to be a client of theirs.”
With 25+ years of experience, Turn Key Solutions is the trusted IT partner for 150+ clients across North America, offering tailored helpdesk support from a team of 19 technicians and 3 vCIOs.
Ensure seamless operations with our IT Help Desk Services. Our 24/7 live support minimizes disruptions, allowing your business to thrive without worrying about IT issues.
Access top-tier expertise with our managed helpdesk services. With 19 skilled technicians, we provide comprehensive IT helpdesk support services whenever you need them.
Experience customized IT helpdesk support tailored to your needs. Our service packages offer flexibility, ensuring you get the exact level of service required without unnecessary extras.
Depend on our expert team, available 24/7, offering tailored solutions and a 98.52% client satisfaction rating.
Benefit from our industry-leading IT support response time, guaranteeing swift assistance when you need it most. This rapid response minimizes disruptions and keeps your systems operating smoothly around the clock.
Trust in our dedicated team to provide constant, reliable support and keep your business running efficiently.
Our dedicated technicians provide swift, tailored solutions to minimize downtime and enhance productivity.
Experience proactive troubleshooting, clear communication, and ongoing support to ensure your technology runs smoothly and efficiently, allowing you to focus on what matters most—your business.
Our end-user support ensures quick resolutions and expert guidance on software usage, troubleshooting, and best practices.
By addressing challenges promptly, we boost employee efficiency and satisfaction, enabling your workforce to stay productive and engaged without the frustration of technical difficulties.
Our skilled technicians are ready to tackle issues, perform equipment setups, and provide training as needed.
This on-site support ensures minimal disruption to your operations while maximizing the effectiveness of your technology infrastructure, allowing you to maintain productivity and achieve your goals seamlessly.
Get immediate help from our technicians without the need for on-site visits.
Our remote support service offers efficient troubleshooting, software installations, and problem resolution from anywhere.
Enjoy quick responses to your IT challenges, ensuring your operations remain uninterrupted while saving time and costs, making your technology experience hassle-free and efficient.
In business with local expertise
Clients supported
Client satisfaction rating
Enhance your IT infrastructure with our team of experienced technicians, who are committed to providing exceptional support and solutions.
Benefit from the expertise of our 19 IT technicians, ranging from Tier 1 to Tier 4 support. This diverse skill set allows us to handle everything from everyday technical issues to advanced IT projects, delivering comprehensive support for your business.
Our technicians undergo extensive training before handling client issues, ensuring they are well-prepared to provide high-quality assistance.
Turn Key Solutions
Turn Key’s proactive helpdesk solves problems before they escalate.
Unlock comprehensive IT solutions tailored to your needs with local expertise and 24/7 live support.
Our IT helpdesk is equipped to manage a wide range of issues. From simple password resets to complex network troubleshooting, we’ve got you covered. We specialize in resolving software glitches, hardware malfunctions, connectivity issues, and security breaches. Our team is experienced in handling both Windows and Mac environments. We also offer proactive maintenance to prevent issues before they arise. You can rely on us for efficient problem resolution, ensuring minimal downtime for your business.
We understand that time is crucial when dealing with IT problems. Our IT helpdesk offers a guaranteed response time of under 30 minutes for critical issues. Our team is available 24/7, ensuring that you receive timely and effective support whenever you need it. The quick response time helps mitigate potential risks and minimizes disruption to your business operations. Our goal is to resolve most issues within that initial call or within the first 24 hours for more complex problems.
Network security is a top priority for us. Our IT helpdesk offers comprehensive security support, including firewall management, antivirus solutions, and regular security audits. We implement multi-layered security measures to protect your network against external threats. Our team also educates your staff on best practices to avoid phishing attacks and other cyber threats. You can trust us to keep your business secure, enabling you to focus on your core operations with peace of mind.
While our IT helpdesk primarily provides remote support for convenience and speed, we also offer on-site support when necessary. Our team can be on-site quickly to address hardware issues, server maintenance, or network installations that can’t be resolved remotely. This hybrid approach ensures that you get the best of both worlds—immediate assistance for most issues and hands-on support for complex problems. Our flexibility guarantees that your IT needs are met efficiently and effectively.
Absolutely, we can assist with all your software needs. Our IT helpdesk specializes in software installation, configuration, and updates. Whether it’s a single application or an entire suite of business software, we ensure everything is set up correctly and runs smoothly. We also handle licensing and compatibility issues, so you don’t have to worry about compliance. Regular updates are crucial for security and performance, and we manage these seamlessly to keep your software current and functional.
Leverage 24/7 IT help desk support backed by over 25 years of expertise.
Reduce IT stress with our dedicated helpdesk team, offering personalized support and step-by-step guidance.
Resolve issues fast with our managed helpdesk, trusted by clients with a 98.52% satisfaction rate.
Get immediate helpdesk assistance with our user-friendly ticketing system, streamlining issue reporting and tracking.
Benefit from high-value, efficient IT help desk services that reduce your downtime.
