Eliminate downtime with our 24/7 live support, ensuring rapid response and resolution to keep your business running.
Reduce operational costs by outsourcing IT help desk to our expert team, tailored to meet your specific needs without unnecessary extras.
Boost productivity with managed helpdesk services, providing comprehensive IT support that covers every aspect of your IT environment.
Gain peace of mind with our remote helpdesk services, backed by over two decades of local experience and a 98.52% client satisfaction rating.
Ensure security with our robust IT helpdesk support services, including a free cybersecurity risk assessment to identify vulnerabilities.
Learn how partnering with us has transformed businesses for the better.
Day or Night, Turn Key Solutions has us covered!
“As a long-term client of Turn Key Solutions we have always been impressed at the high levels of service provided by their team. We appreciate that we are able to work with the same professional employees who know us and our systems personally. Day or night, they have us covered!! Thanks Turn Key Team”
Turn Key Solutions Delivers A Five-Star Performance and A+ Customer Service!
“Five-star performance and customer service! The help desk manager is definitely an asset to this company. The Turn Key team is always happy and pleased to help when it comes to problems ranging from minor issues to major/ more complex issues! And to be 100% honest, I’m usually highly stressed and agitated when placing the call to Turn Key Solutions for help because let’s face it technical issues are stressful to deal with!!!- but they never fail to get the job done quickly/ efficiently instantly relieving any stress!”
Turn Key Solutions is THE BEST… A Godsend, no questions asked!
“I have been working with turnkey for about 3 or 4 years now. I have had an encounter with everyone on the support staff and let me say each person is as nice and professional as the previous. My server went down one afternoon and the staff stayed on the line with me for about 5 hours to help me get them up and running. Anytime there is an issue the team offers their best support in a timely manner. The entire staff shows professionalism, patience, and knowledge in every and all aspects. I am happy to be a client of theirs.”
With over 25 years of experience, Turn Key Solutions delivers comprehensive IT helpdesk support to 150 clients across North America, backed by a team of 19 experts and a high client satisfaction rate.
Improve Operational Efficiency
Experience seamless integration with our comprehensive IT help desk services. Our 24/7 support minimizes downtime, ensuring your business operations run smoothly.
Quick Resolutions
Benefit from consistent support that tackles emergency IT issues with a remarkable 40.2-minute average resolution time. We understand the urgency of these situations and prioritize a quick turnaround.
Local Expertise, Proven Results
Rely on our team’s deep familiarity with local industries, regulations, and compliance requirements, providing you with tailored solutions that align with your specific circumstances.
Experience seamless helpdesk support from our certified team, ensuring your IT issues are resolved quickly and efficiently.
Our dedicated team is always ready to assist you, providing swift resolutions to keep your operations running seamlessly.
Our support system guarantees a rapid response time, ensuring your concerns are addressed immediately. With 24/7 availability, you can rest assured knowing that expert help is always just a call away, no matter the time of day.
Benefit from our high organizational maturity, reflected in our 98.52% average client satisfaction rating.
Whether it’s a malfunctioning server, software glitch, or connectivity issue, we’ve got you covered.
Our highly trained technicians provide fast and effective solutions tailored to your specific needs. We focus on minimizing downtime, allowing your employees to stay productive and your business to run smoothly. Our services aren’t just reactive; we proactively monitor your systems, identifying and resolving issues before they escalate.
We provide assistance for troubleshooting common issues like software bugs, device malfunctions, or network access problems.
With us, your employees will experience less downtime and fewer disruptions, enabling them to focus on their tasks without unnecessary IT headaches. We ensure that all end users—whether remote or in-office—are fully supported, and their devices are protected and up to date, making your operations more efficient and secure.
Our on-site support services deliver personalized, hands-on assistance directly at your location, ensuring that your technical problems are solved efficiently and with minimal disruption to your operations.
Our skilled technicians are prepared to tackle a wide range of issues, from equipment malfunctions and software installations to network configurations and system upgrades. We don’t just fix problems—we help improve your overall IT infrastructure by ensuring everything is installed and configured correctly, helping you prevent future issues.
With just a few clicks, our technicians can securely access your systems, troubleshoot issues, and apply fixes, all without disrupting your day-to-day operations.
Our remote support allows us to address your IT challenges quickly and effectively, helping you avoid costly downtime and unnecessary delays. Whether you’re dealing with a minor glitch or a significant technical problem, we ensure a swift resolution so your business can keep running smoothly.
Of experience guiding small and medium businesses
Client satisfaction rating
Endpoints managed
Turn Key’s IT Helpdesk offers personalized, hands-on assistance that is specifically tailored to meet the unique needs of your business.
Our dedicated team of experienced technicians is always ready to provide rapid issue resolution, ensuring that your employees stay focused and productive without being hindered by technical difficulties.
We go beyond just solving problems as they arise—our proactive monitoring detects potential issues before they can disrupt your operations.
This approach allows us to deliver ongoing support, preventing small IT challenges from escalating into major disruptions.
With Turn Key Solutions, your technology infrastructure is constantly optimized to run smoothly, enabling your business to maintain peak performance and grow efficiently.
Turn Key Solutions
Get instant solutions to your IT issues and keep your business running smoothly 24/7 with our dedicated support team.
Discover our full range of IT services tailored to meet your business needs.
Our IT helpdesk offers comprehensive support, including software troubleshooting, network maintenance, and cybersecurity monitoring. You will receive immediate assistance through multiple channels: phone, email, or chat. We employ certified IT professionals who can quickly diagnose and resolve issues, ensuring minimal downtime for you. Utilizing advanced tools and remote access capabilities, we efficiently manage your IT systems. With a client satisfaction rate of 98%, our team is dedicated to providing top-quality IT services in your city.
We understand that prompt resolution is critical for maintaining productivity. You will benefit from our robust ticketing system, which prioritizes and tracks incidents in real-time. We guarantee a response within 30 minutes for urgent issues. By leveraging local technicians, we offer on-site support when remote solutions aren’t feasible. Our helpdesk is staffed 24/7, ensuring that your IT concerns are addressed promptly, minimizing disruption to your operations.
Absolutely. Our IT helpdesk services are designed to scale with your business. Whether you are adding new users, integrating new technologies, or expanding your physical locations, we tailor our solutions to meet your evolving needs. We offer flexible service plans and can adjust resource allocation in real-time. This scalability ensures that as your business grows, you will continue to receive the same high level of support without interruption.
Data security is a top priority for us. We utilize encrypted connections for all remote troubleshooting sessions, ensuring that your data remains secure while we resolve issues. Our technicians adhere to strict data access protocols and use advanced security tools to safeguard your information. We are compliant with industry-standard regulations such as GDPR and HIPAA, giving you peace of mind. Protecting your business data during IT support activities is our commitment to you.
Our IT helpdesk stands out due to our local expertise, which allows us to provide personalized support for businesses. We maintain a 98% client satisfaction rate and utilize cutting-edge tools for diagnostics and resolution. Additionally, our technicians hold advanced certifications, ensuring you receive knowledgeable and effective support. We offer 24/7 availability and can handle everything from minor technical issues to major network outages, making us a reliable partner for your IT needs.
Rely on 25+ years of IT Help Desk Services expertise to effectively minimize downtime and enhance productivity for your business.
Access round-the-clock assistance to ensure your IT issues are resolved quickly, minimizing interruptions.
Receive customized helpdesk support designed specifically for your business needs and IT environment.
Benefit from continuous monitoring that detects and resolves potential issues before they impact your operations.
Work with a team of highly trained IT professionals dedicated to providing efficient and reliable solutions.
