Co-Managed IT & Cybersecurity for Louisiana Healthcare Clinics

Protect patient care, reduce financial risk, and stay HIPAA-ready with a Louisiana-based IT partner that works seamlessly alongside your internal team and understands how healthcare clinics here operate.

Gain predictable IT costs with proactive support that reduces emergency fixes, rushed purchases, and surprise technology expenses.

Simplify HIPAA compliance with organized documentation, ongoing oversight, and faster responses to audits, insurance requests, and partner reviews.

Reduce downtime that interrupts patient care by keeping EHR systems, phones, imaging platforms, and networks running reliably during clinic hours.

Eliminate vendor confusion with one accountable IT partner who coordinates your technology, security, cloud, and software providers.

Give your internal IT team room to focus on strategic work instead of constant firefighting, after-hours calls, and day-to-day overload.

Book a 15-Minute Louisiana Clinic Fit Check

What Louisiana Healthcare C-suite Leaders Say About Our Co-managed IT

From multi-site outpatient clinics to specialty group practices and imaging centers. See how internal IT teams and c-suite leaders extended their capacity, tightened compliance, and reduced burnout with TKS.

“I have been working with turnkey for about 3 or 4 years now. I have had an encounter with everyone on the support staff and let me say each person is as nice and professional as the previous. My server went down one afternoon and the staff stayed on the line with me for about 5 hours to help me get them up and running. Anytime there is an issue the team offers their best support in a timely manner. The entire staff shows professionalism, patience, and knowledge in every and all aspects. I am happy to be a client of theirs.”

Aleisha H.

CEO, Federal Credit Union

“Five-star performance and customer service! The help desk manager is definitely an asset to this company. The Turn Key team is always happy and pleased to help when it comes to problems ranging from minor issues to major/ more complex issues! And to be 100% honest, I’m usually highly stressed and agitated when placing the call to Turn Key Solutions for help because let’s face it technical issues are stressful to deal with!!!- but they never fail to get the job done quickly/ efficiently instantly relieving any stress!”

Tom C

President, Digital Imaging Facility

“The Louisiana Federation of Teachers & School Employees began working with Turn Key Solutions about 17-18 years ago. The staff and I have grown comfortable with the level of service Turn Key provides. Their level of professionalism and attentiveness to our concerns was the primary reason we chose them. Whether it’s IT issues or simple questions about additional products & services, our organization is happy Turn Key Solutions works with us and for us.”

Marcus F.

Chief of Staff, Federation of Teachers

“As a long-term client of Turn Key Solutions we have always been impressed at the high levels of service provided by their team. We appreciate that we are able to work with the same professional employees who know us and our systems personally. Day or night, they have us covered!! Thanks Turn Key Team”

Angela P.

Office Manager, Executive Management Services Company

“TurnKey Solutions stays on top of our needs, offering advice and suggestions for improvement. They take into consideration the type of business that we run, making upgrades & reboots at the best time for us, which makes everything run smoothly. TurnKey always responds to our request in a timely manner, making my life easier.”

Wayne D.

Partner, CPA Office

“The whole outsourcing of IT was new for us when we hired TurnKey Solutions. We’ve only been a TurnKey customer for less than a year, but they treat us like we’ve been working together forever. The team does a phenomenal job, they are very knowledgeable. We have established a great relationship with TurnKey and it is a pleasure to work with their team.”

Ritchie D.

CEO, Radiology Company

How Co-managed IT Support for Louisiana Healthcare Clinics Changes the Workload for C-suite and IT Leaders

Hear how Louisiana c-suite leaders and internal IT directors lightened their team’s load, tightened compliance, and gained 24/7 healthcare-aware coverage without adding full-time headcount.

About Turn Key Solutions

A True partnership for Your in-House IT Team.

Turn Key Solutions has been locally owned and operated since 1999, over 26 years serving Louisiana businesses and healthcare organizations.
We uphold a rigorous hiring process, and our technicians undergo extensive training before handling client issues.
We integrate seamlessly with your in-house IT staff as a true partner: your team stays in control of daily operations, while we provide extra hands and deep expertise in advanced cybersecurity, cloud infrastructure, and after-hours support.
With 19 technicians on staff (Tier 1 to Tier 4), three vCIOs, a dedicated project manager, and a procurement specialist, we extend your team without replacing it. Our process-driven approach is backed by SSAE18 SOC-1 Type-2 audit, HITRUST CSF compliance, and PCI DSS compliance.

Our Healthcare IT & Cybersecurity Services

Three integrated service lines — designed to extend your team, not replace it.

24/7 Monitoring & Support

Around-the-clock network and system oversight

Around-the-clock network and system oversight to complement your team’s daytime coverage, ensuring someone is always watching critical systems, with live response 24/7/365 from our local Louisiana technicians, not voicemail or an offshore call center.
Backed by a 4.2-minute average response time and a 40.2-minute average resolution time for emergency IT issues.

Workstation, Server & Network Management

Proactive co-management of clinic devices and infrastructure

Co-management of your clinic’s devices and infrastructure with proactive maintenance, so issues are resolved before they impact providers or patients.
Includes patch management and lifecycle planning; automated patching and strategic hardware/software refresh planning to maintain security and performance without disruptive surprises.

EHR & Healthcare Application Support

An escalation point for complex EHR and clinical software issues

Expertise with major EHRs and clinical software, providing an escalation point for complex issues and assisting your staff in keeping vital systems running smoothly.

Healthcare Cybersecurity

Endpoint, email, and identity protection for clinical environments

• Endpoint security built for clinical environments: Advanced anti-malware and device protection that safeguards workstations and medical devices without impacting clinical workflows.
• Email security and phishing protection: Robust filtering and user training to stop phishing attacks and fraudulent emails before they compromise sensitive patient data.
• Identity and access management: Secure identity controls (single sign-on, multi-factor authentication, user provisioning) to ensure only the right staff has access to critical systems.

Backup, Disaster Recovery & Ransomware Protection

Encrypted backups, tested DR plans, and ransomware defenses

Encrypted backups, tested disaster recovery plans, and ransomware defenses that ensure you can quickly recover and keep providing care even after an incident.

HIPAA Support & Compliance Alignment

Documentation, risk assessments, audit prep, and insurance readiness

• HIPAA-aligned documentation and controls: We help establish and maintain the proper policies, procedures, and IT controls mapped to HIPAA requirements, all documented for easy reference.
• Policies, risk assessments, and audit prep: Support with security risk assessments, policy development, workforce training, and remediation plans so you’re always ready for HIPAA audits or security questionnaires.
• Insurance readiness reporting: Periodic reports and executive updates that demonstrate your security posture and compliance efforts, making cyber insurance renewals and leadership briefings smoother.

Numbers that Power Our Co-managed IT for Healthcare Clinics in Louisiana

Technicians on staff — Tier 1 to Tier 4 support

4.2 min

Average IT support response time

1,500+

Endpoints concurrently managed

Why Louisiana Clinics Choose TKS: The Co-managed approach

• Deep Louisiana healthcare experience and proven compliance track record. Years of supporting Louisiana clinics, large group practices, and healthcare organizations, with a history of helping them prepare for and pass HIPAA audits and insurance reviews successfully.
• Security-first mindset aligned to real-world healthcare risks.
• Local team that understands regional challenges.
• Co-management partnership tailored to your needs. We integrate seamlessly with your in-house IT staff as a true partner, with roles and responsibilities clearly defined from the start to avoid overlap or gaps.
• Clear ownership, communication, and reporting. Leadership and finance teams understand IT performance, security posture, and compliance status in straightforward business terms.

For CFOs, Practice Administrators, and Internal IT Leaders

For CFOs and practice administrators: our co-managed model turns IT into a predictable monthly line item and reduces risk. No more surprise invoices or scrambling for documentation during insurance renewals or audits.

For internal IT leaders: our partnership is designed to lighten your team’s load, not replace them. Your team stays in control of daily operations, while we provide extra hands and deep expertise in:
• Advanced cybersecurity oversight
• Cloud infrastructure
• After-hours and surge support

Fewer 3 a.m. emergency calls. Coverage during vacations and surges. More time for strategic projects.

How We Start: Non-disruptive and Low Risk

• Step 1: Non-disruptive clinic assessment. We evaluate your healthcare IT environment, identifying your biggest risks, IT gaps, and cost drivers — working discreetly with your internal team so there’s no interruption to patient care.
• Step 2: Louisiana-specific co-managed IT roadmap. A practical, phased plan tailored to your clinic’s budget cycles, equipment lifecycles, and regional compliance expectations, clearly delineating what your internal team handles and what our team takes on.
• Step 3: Ongoing support and reporting. Clear, useful reports that connect IT performance, security, and costs to your clinic’s goals.

Extend your team. Tighten compliance. Stay HIPAA-ready.

Qualifying Louisiana clinics with 10 or more staff and computers receive:
• A free $1,497 cybersecurity risk assessment to identify potential vulnerabilities
• 2 free hours of consulting and support — no obligation
• A complimentary copy of “Winning The Cyber War”
If it’s not a fit, we’ll let you know quickly. No pressure, no sales games.

Awards & Certifications

See how Louisiana clinics partner with TKS in a co-managed model

A VoIP Upgrade Strengthens Communication For EMS Leaders Across Louisiana

A Louisiana healthcare trade association struggled with missed calls, unsynced voicemails, and unreliable connectivity that disrupted critical communication. Turn Key Solutions implemented the TKS MICRO Phone System with 99.99% uptime, mobile apps, upgraded desk phones, and a seamless migration that retained existing numbers.

A Microsoft 365 Migration Brings a Growing Team Back in Sync

A commercial playground equipment provider in Baker, Louisiana, struggled with outdated email systems, frequent Outlook sync issues, and tools that could not scale with growth. Turn Key Solutions led a smooth migration to Microsoft 365 Business Basic with zero downtime, delivering reliable cloud-based email, shared mailboxes, and secure file access across devices.

A Simple Cloud Migration Modernizes Radiology Operations

A Baton Rouge radiology group faced rising hardware costs and unsupported systems that could not keep pace with modern imaging demands. Turn Key Solutions led a seamless migration from legacy on-premise PACS to a secure, private cloud platform across geo-redundant datacenters, completing the transition with zero downtime and full data integrity.

Louisiana Healthcare Managed Services FAQ

Why do Louisiana healthcare clinics need a local co-managed IT partner?

Clinics in Louisiana face unique regional realities, from hurricane threats to power grid challenges to staffing constraints. A local IT partner can design support, response plans, and resilient infrastructure specifically for these conditions and extended clinic hours.

Co-managed support ensures your internal team isn’t tackling these challenges alone, with backup that truly understands how clinics here operate.

How does this approach support HIPAA audits and cyber insurance reviews?

We focus on real-world documentation and controls that auditors and insurers commonly expect to see from clinics. By maintaining up-to-date HIPAA compliance documentation, risk assessments, and security measures on your behalf, we help your organization respond to audits or insurance questionnaires faster and with less disruption. The result is fewer audit findings, smoother renewals, and greater peace of mind for your leadership.

How will a co-managed IT service work with our existing IT staff?

In a co-managed model, your internal IT team and our team collaborate with clearly defined roles.

Your staff continues to handle on-site support and day-to-day operations, while we provide 24/7 monitoring, advanced cybersecurity oversight, and act as an escalation point for complex issues or off-hours incidents. It’s a seamless partnership.

Your team retains control and focus, and you gain the extended capacity, expertise, and coverage you need without adding full-time staff.

What types of healthcare organizations does TKS serve?

We partner with Louisiana healthcare organizations of all sizes, especially those with in-house IT teams:
• Primary care and family medicine clinics
• Multi-provider outpatient clinics
• Specialty medical group practices
• Imaging and radiology centers
• Surgery centers and procedural clinics
• Behavioral health and mental health practices
• Physical therapy and rehabilitation clinics
• Women’s health and OB/GYN practices
• Pediatric clinics, urgent care clinics, and Federally Qualified Health Centers (FQHCs)

What guarantees does TKS offer to qualifying clinics?

Qualifying companies with 10 or more staff and computers receive:
• 2 free hours of consulting and support
• A complimentary copy of “Winning The Cyber War”
• A free $1,497 cybersecurity risk assessment to identify potential vulnerabilities

Our data centers in Las Vegas and Dallas offer 99% uptime with redundant power, cooling systems, and strict security measures.