Co-Managed IT Support

Co-Managed & IT Director Support

Comprehensive services that ensure your IT team has what they need to get the job done, 24x7x365!

If your company has grown to the point where you’ve got an IT Director, and maybe even a full team of dedicated technology support people, here’s the good news: we can help make them shine. By themselves, most internal IT departments simply cannot know everything, respond to every fire, stay proactive about all the impending threats, and avoid burnout, all while never taking a vacation.

Co-managed IT services could be the solution you need. By bolstering your existing IT team with the expertise and resources of an external provider, co-managed IT can provide a multitude of benefits, ranging from cost savings to enhanced project management.

Read Through Our Rave Reviews:

Get all of the IT Support that you need with a team of experts under one roof!

Co-managed IT is a management model designed to amplify the capabilities of your internal IT staff. This model gives you the best of both worlds by allowing you to maintain control over your IT operations while gaining access to the vast resources and up-to-date knowledge of a co-managed IT service provider. This balance can be especially beneficial for organizations with limited resources or specific skill set gaps.

Turn Key Solutions’ Co-Managed IT Support Services and Project Specialists can work with your existing IT Director and team to:

  • Fill in the Knowledge and Skillset Gaps – We understand that no team can be experts in every domain. We bridge the gaps in your IT team’s knowledge and skillsets, ensuring that they have access to specialized expertise whenever needed.
  • Provide 24×7 Monitoring of Critical Systems – Our proactive monitoring keeps a watchful eye on your critical systems around the clock. This means potential issues can be identified and addressed before they escalate into major disruptions.
  • Provide Essential Services and Documentation: We offer crucial yet often overlooked services, such as comprehensive systems documentation. This documentation is invaluable for troubleshooting, planning upgrades, and ensuring seamless knowledge transfer within your IT team.
  • Accelerate Compliance and Security Projects – Compliance and security are paramount in the digital age. We expedite compliance and security improvement projects, ensuring your organization remains compliant with regulations and protected against threats.
  • Execute Complex Projects – Our Project Specialists can handle heavy-lifting tasks like big data center upgrades or implementing advanced technologies. This allows your internal IT team to focus on day-to-day operations and end-user support.
  • Free Up Your Internal IT Team – We take projects off of their plate so that they can keep your end users productive, support your internal applications, and do the hundreds of other things they do every day.

Empowering Your Internal IT Team

Turn Key Solutions’ Co-Managed IT support services and Project Specialists are designed to be your IT team’s secret weapon. We collaborate closely with your existing IT Director and team to address their pain points and challenges, offering solutions that enhance their efficiency and effectiveness.

If you are an IT director and would like to learn more about how we can make you shine, call us today!

Running an IT Department is no small feat. We get it!  And we’ve got you covered!

Human resource issues, rising payroll costs, sick time and the constant need for skills training are frequent problems that keep leaders from making all their department goals happen.   We help you make your goals happen by coming alongside you, learning about your team and systems, and then supplying you with the support, systems, and data you need to keep your executive team on track, informed, and excited about seeing your next report!

Benefits of Turn Key Solutions’ Co-Managed IT Support services include:

  • Small Team Feels, Big Team Benefits – You’ll get a dedicated contact/team lead, but we document so extensively that all of our team can help you.
  • Tailored Services and Solutions – (Don’t throw out what’s working!) – We understand that not everything needs an overhaul. We support the solutions that are working well for your organization and help you explore cutting-edge options where necessary.
  • Uninterrupted Availability – We don’t take sick days, and we don’t go on vacation. Our team is ready to provide assistance day and night, ensuring you’re always covered.
  • Built-in Compliance and Security – Every member of our team is well-versed in security best practices. This means that every service request and project is executed with your security and compliance goals in mind.

Our IT Professionals will equip your business’ IT Director and IT team members with friendly, fast and constantly available help, industry leading solutions, and peace of mind that together, we can get your company where you need to go.

Let Our Team Elevate Your Technology and Empower Your Staff!

Business Technology Is Our ONLY Business!

Since we opened our doors in 1999, business-to-business services and support have been our only focus. We have spent the last 24 years perfecting Co-Managed Solutions and Support for business leaders across Louisiana and the Gulf South. Let us help your business reach its full potential.

Resolution time

How Fast Can We Help You?

By the numbers, on average, we complete non-emergency service requests in 4 hours and emergencies are completely resolved in 38 minutes!

All while getting 5-star reviews!

Would your team benefit from this kind of service?

5star service

Skilled IT and cyber security professionals are at an all-time critical shortage.   Augmenting your IT department with the 5-star rated Turn Key Solutions team is the quickest and most cost effective way to meet your goals, while staying on budget.

Turn Key Solutions gives me Peace of Mind!

I did not realize what we were lacking with our IT support until we hired Turn Key Solutions. Our business was growing fast. My main concern was knowing that our clients’ PHI and other sensitive information would be heavily protected. I now have peace of mind since bringing Turn Key Solutions on board. The entire team is very knowledgeable but also patient with me and take the time to explain things in a very calm manner that I can easily understand. I’m very impressed with the response time and the friendliness of the team.

Lisa R. Owner/CEO
Medical Services Company

Our Services

We understand that no two companies are exactly alike, so our team of consultants focus on finding the BEST solutions and services to fit your unique needs. Check out our list of services below to learn more about how we can turn your problems into solutions.

Managed and Co-Managed Services

We provide 24/7 monitoring , security and support services for companies of every size. For companies with IT Directors, we help them shine!

Cyber Security Services

Our Security Operations team can provide you with a clear plan and the resources you need to make top-notch security a reality.

Compliance & Governance Services

Is complying with GDPR, HIPAA, CMMC or other standards critical to your business?   Our unique process & solutions make compliance progress easy.

Smart Cloud
Services

There are hundreds of variations to “the cloud.”   We help our clients select and use the best options to their fullest potential.

VoIP Phone
Services

Quality phones are critical for business.   Our phone systems are incredibly cost-effective, easy to use, and are backed by our 99.99% minimum uptime guarantee.

Network &
Datacenter

We can make your network scalable and reliable - without breaking the bank.    Ready for a private or shared datacenter?  We can help you grow effectively.

Backup &
Disaster Recovery

Be ready for malware, hurricanes, fires, floods and accidents with our proven Business Continuity solutions.

24/7/365 Helpdesk Support

World class technical support and helpdesk services are within your reach with our 5-star rated professional support team.

Embrace the power of assistance. Allow us to lighten your load by taking the burden of daunting tasks from your to-do list!