7 Things We Do Better

We are the leaders in Computer Support, Cloud Services and IT Management for small business owners throughout Baton Rouge, New Orleans, and Hammond

  1. Delivered In Plain English. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. There is absolutely no intimidating "geek speak" by our IT support technicians.
  2. We Guarantee Absolute 100% Satisfaction. The total satisfaction you deserve awaits you with our technology services and IT consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
  3. No Unforeseen or Unwanted Surprises. Your network or data will not be damaged, that's a promise. Before we begin computer maintenance services, we check first to see if there are any possible problems and alert you first. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
  4. All Projects Completed According to Schedule AND Budget - Guaranteed. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
  5. Expect Accuracy With Our Billing. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. You pre-approve all IT management services charges and we bill you accordingly. You'll never be surprised.
  6. Live technicians in our offices answer our phones during business hours. Our customers talk directly to a technical support representative when they call our offices. Additionally, we offer priority call routing, 24x7 “around the clock” on-call technical staff, and after-hour support services to our contract customers.
  7. Chief Information Officer (CIO) strategic planning. We fully partners in your success, and meet with you on a regular basis to ensure that we’re all on track to prepare for your future. During these CIO meetings, we review your infrastructure, your budget planning, and review your Strengths, Weaknesses, Opportunities & Threats. We’ll work closely with your leadership to assess the technological, legislative and environmental factors that may affect your business. As a regular event, we’ll refine your custom Technology Roadmap Plan that will become an essential part of your business strategy.